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Community Moderator

We are on the lookout for a Community Moderator! This person will have a unique position in Star Stable Entertainment, existing in the space between the team and our community. From moderating our social media channels to participating in cross-team coordinations, this key role is part of a team that’s responsible for keeping our players informed about the game and our company informed about the players. Sounds like something for you? Keep reading!

As a Community Moderator you will: 

  • Moderate our social media channels (Facebook, Instagram, Twitter, LinkedIn, YouTube) to ensure players receive help and have fun in safe environments outside the game.
  • Be responsible for creating communication for our players regarding updates, changes, problems, or text copy that accompanies our social media posts.
  • Manage our Game Master, Ambassador, and Player Moderator programs with fellow team members.
  • Drive coordination across teams by attending kick-off and retro meetings to gather information and represent the Community and Support teams as well as our players.
  • Manage information regarding bugs, glitches, or other issues faced by our players and report them to the correct teams/team members.
  • Work closely with our Content team regarding creative content, scheduling, and player feedback.


We look for someone who:

  • Has experience from working in a similar position, for example, within Customer Support, Community, or Service-related roles.
  • Has a keen sense of the United States market - customs, communications, needs, etc. and has exceptional written English skills. 
  • Has the ability to read feedback and discern what players are communicating (or in many cases, attempting to communicate), gauge sentiment, and relay relevant information to necessary team members.
  • Has a detailed understanding of our products, especially Star Stable Online.
  • Is patient, has a positive attitude, and encompasses a willingness to go above and beyond to assist our players. 
  • Is interested and knowledgable of gaming culture and/or has experience with working with kids.


Made it this far? Send us your CV! We look forward to hearing from you!

Or, know someone who would be a perfect fit? Let them know!

Stockholm

Vasagatan 16
111 20 Stockholm Directions

Then join our team.

We are a passionate bunch from all walks of life, working together to make products for girls that inspire and celebrate the power of sisterhood. We aren’t afraid to challenge conventions, driven by the mission to transform the gaming industry into a more open-minded and inclusive environment. Believing that everyone should be able to be whoever they want to be, we create cultures of kindness, connection and belonging.

Sounds good but also pretty ambitious?!? Damn right. Changing the industry takes talent – and that’s why we need you!

Already working at Star Stable?

Let’s recruit together and find your next colleague.

email
@starstable.com
  • Nicole Hallerdt
  • Nika Bender
  • Stacy Place
  • Therése Forssell
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